How will your business respond when faced with an unexpected situation? With a business continuity plan, you’ll know exactly what steps to take. Leading a small business is a challenging endeavor. According to a January 2021 article published by Entrepreneur, 20% of small businesses fail within their first year of operation. And a staggering 50% fail within five years.
There are many potential issues for these failures, ranging from cash flow problems to leadership challenges. But one of the key issues revolves around a company’s ability to deal with the unexpected. When a situation doesn’t play out in your favor, how does your business respond? If you don’t have an answer, you place yourself at risk of adding to the above statistics. The good news is that a business continuity plan (BCP) is the ideal leadership tool that will help you prepare for the unexpected.
WHAT IS A BUSINESS CONTINUITY PLAN?
BCPs are a set of predefined protocols and strategies that define how your business will respond in the case of a disaster or emergency. Think of it as a collection of backup plans that tell you exactly what you need to do when the worst happens.
A BCP should encompass every aspect of your organization, from your tech departments to what happens with human resources and your key assets. It should also contain a list of protocols that define how you respond in the event of any of the following situations:
• Natural disasters
• Equipment failures
• Financial or cash flow issues
• Man-made disasters
The goal of any BCP is to ensure the high availability of required resources, thus enabling continuous operation and disaster recovery following an emergency. They’re important because failure to plan can prove extremely costly. According to figures shared by IBM, infrastructure failures cost businesses an average of $100,000 per hour. A good BCP mitigates these costs by minimizing the effects of these failures on the business.
THE FIVE STEPS FOR BUILDING A BCP
Now that you understand the importance of having a BCP, it’s time to create one for your business. Follow these steps to ensure your BCP is as comprehensive as possible.
STEP #1 – PERFORM IN-DEPTH RISK ASSESSMENTS
Start by creating a list of every possible risk that your business may face.
STEP #2 – IDENTIFY CRITICAL FUNCTIONS AND CREATE RECOVERY PLANS FOR EACH
Once you understand the risks, it’s time to focus on the impact that those risks coming to fruition might have on the business. To do this, create a list of the critical functions your business needs to be able to undertake to deliver its products or services. Then, examine how each potential risk could impact each function.
STEP #3 – DEFINE EMERGENCY ROLES
Your employees are just as important in your response to an emergency as your recovery plans. And often, it’s the rapid action of your people that enables you to put your plans in place. With this in mind, spend some time assigning roles to key staff members for each potential situation you’ve identified. Define who will act as an emergency coordinator and what they will need to do in this position.
STEP #4 – DOCUMENT YOUR PLAN
No BCP can be effective if it resides solely in the leader’s head. After all, one of the issues identified may be the loss of the leader to an accident or something else. As such, you must document your BCP so that others can access and follow it when needed. Make sure to store the BCP in a secure off-site location, as this reduces the risk of the plan being lost or damaged in the event of a disaster.
STEP #5 – TEST THE BCP REGULARLY
No situation is static and new issues will appear that cause you to revisit your BCP. That’s why it’s important to ensure that the BCP remains consistent with the current risks and capacity of the business at all times. It’s worth creating an emergency preparedness team that revisits the BCP regularly.
A BCP PROTECTS YOUR BUSINESS
Business leadership involves more than the ability to build and inspire teams. You also need to focus on protecting your business so that your teams are capable of doing what you need them to do in any situation. That’s what a BCP allows you to do. A good BCP defines every protocol to follow in the event of an emergency. By building one, you put yourself in a better position to lead your business through any crisis.
BCP with Lighthouse Technology Partners
Lighthouse Technology Partners is an award-winning, strategic IT Provider delivering managed IT services, cyber security and cloud consulting for the modern workplace. We have over 35 years dedicated to bringing enterprise-ready solutions and security to small and mid-sized businesses across North America.
Have questions? Feel free to contact Lighthouse Technology Partners today for a free consultation.