Managed IT Services for Engineering Firms

Managed IT Support Services for Connecticut, New York & Beyond

Security-First | Full-Service Outsourced or Co-Managed | Reliable Support | Expert Guidance

Managed IT Services for Engineering Firms

Engineering firms daily operations require a great deal of data— whether it is blueprints, schematics, contacts or just the daily communication between staff and clients. Data storage and security needs can often stretch the ability of IT infrastructure to keep pace. Many skilled in-house IT departments struggle to keep up with high daily information demands in a deadline-focused environment. Due to this, managed IT services for engineering firms are critical for  meeting the demands of their workflow, communications, and cybersecurity needs.

Ensure Regulatory Compliance

Every business is subject to the rules and regulations of its industry. By staying current and compliant, you can save the time, fines, and the headache of do-overs. An IT consultant can act as a second set of eyes, ensuring that you meet vital regulatory requirements for every project.

Data Loss Prevention and Data Recovery Services

Data loss is the worst-case scenario for every information-dependent business. Establishing a disaster plan is an important first step, but how will you recover lost data in case of a breach or system failure? An experienced managed IT services firm can walk you through the entire process, from data loss prevention software to cloud storage and rapid recovery of lost, corrupted, or damaged files.

IT Infrastructure Design

We understand that the way your network works is critical for the daily function of your office. If you have enormous amounts of data that need to be transferred, moved, and easily accessed, we can help you do that in the most efficient manner possible.

The design of IT infrastructure plays a significant role in an engineering firm’s ability to use the types of technology necessary for growth and innovation. Assessing your current infrastructure can help to ensure that the network can meet the demands of your team, now and in the future.

Remember these questions when evaluating your current infrastructure:

  • Does it address the current needs of the network and data?
  • Does peak time bring the solutions to a slow crawl, resulting in a loss of productivity and creating a tense and inefficient workplace?
  • Can it be scaled to meet the future needs of the company as it grows?
  • How reliable is the infrastructure as a whole?

Every engineering firm is faced with these issues as they continue with their daily operations. Lighthouse Technology Partners can help to remedy these issues while ensuring your network infrastructure is capable of handling ever-changing technology demands.

What’s Included with Managed IT Services for Engineering firms?

  • IT Support: Our experienced support team is stacked with metrics-focused IT professionals who deliver outstanding customer service.
  • Security: Lighthouse offers an advanced managed security services program, which delivers a defense-in-depth strategy protecting clients from a wide range of threats. Protect intellectual property, critical project data, and company assets with managed security services and Cybersecurity awareness training
  • Strategy: Our strategy experts compile reports to create a future-focused roadmap of the improvements that should be made to make your IT systems as efficient as possible.
  • Accessibility: Access your data and applications fast and efficiently anytime regardless of your location.
  • Cloud: Cloud strategy, Microsoft 365 (Office 365) migrations and solutions, Mobile Device Management (MDM), and Microsoft Azure hosted solutions to increase operational efficiency and accessibility
  • Data Management:Storage, data management solutions, and file replication services for large data sets
  • Backups & Continuity: We help engineering organizations with selecting and implementing remote backups, disaster recovery and business continuity solutions that are customized to your budget and needs.

Lighthouse Technology Partners helps its valued engineering firm clients to gain a competitive edge by providing them with services which help them to achieve:

  • Fortified security to supply total peace of mind
  • A more efficient workflow to promote greater productivity
  • Lower technology-related costs
  • Quick response times and solutions when issues arise
  • Proactive IT maintenance
  • 24/7 IT monitoring

Common IT Issues for Engineering Firms

Weak Front Ends & Integration of Systems: Ideally, your teams should not have to rebuild the wheel on a regular basis. You need IT solutions that make it easy to pull general data into projects and share it across your network. You Also should not have to fight your own network to important export data; your systems should work together effortlessly across your network.
Collaboration Problems: While collaboration technology has significantly advanced in the last decade, engineering firms require more precision compared to other businesses. This means the standards for collaborative solutions are much higher—a network outage cannot be allowed to produce flaws that make their way into major projects. Modern solutions can eliminate many of these issues, but they must be configured appropriately.
Feeble IT Support: You’ll struggle with new tech if you don’t have the support infrastructure in place to help people resolve problems promptly. Make sure new tech is a boon, not a headache.

Consider Hiring a Managed Services Company If:

  • You want to approve and track IT spending in an organized fashion.
  • You need standardized contracts and compliance monitoring at a low administrative overhead for you.
  • You need to ensure vendor performance.
  • Integration into your existing systems would reduce hiring manager and human resources administrative burdens.

Lighthouse Technology Partners

If you’re searching for a reliable, scalable IT infrastructure and solid strategy when it comes to choosing the best tools to keep your firm ahead of the competition, Lighthouse Technology Partners have you covered. With our managed IT services for engineering firms, we monitor your network 24/7, proactively manage system performance and security, while proving tips on infrastructure upgrades to ensure your data is available when and where you need it.

We are SOC 2 compliant— Less than 3% of MSPs (Managed Service Providers) have earned SOC 2 certification. We also have many years of experience protecting the valuable assets of engineering firms from potential hackers and threats and can work with you to determine your current security situation and how we can collaborate to improve it.

Let Lighthouse Technology Partners be a watchful eye looking out for any concerns that may spring up due to updates, end of service announcements, or other issues.

No network is perfect. To minimize the risk of downtime, our IT experts will monitor your network and its many components, including (but not limited to):

  • The level of network traffic your system can successfully maintain
  • Your essential systems and their level of canton.
  • Your network’s user profiles, as well as their associated security permissions.

As a result, your company experiences a boost in its efficiency and reliability, allowing you to achieve more of your objectives with fewer obstacles in your way.

 

Think Smart. Be Safe.

Proprietary Support Platform

Our relationship is managed through our proprietary Support Platform. Your view of everything your company does and all we do for you: Planning, Technical Support, Usage, and Change Management.

 

Cyber Security

Crime never sleeps, so neither does our SOC. Always-on monitoring and threat detection, incident response, and compliance support delivered by our team of certified security engineers.

 

Active Ransomware Protection

Get world-class support backed by our 24/7 U.S. Staffed Network Operations Center (NOC). Manage your business confidently knowing your systems are being monitored around the clock.

Full-Service Help Desk

Get world-class support backed by our 24/7 U.S. Staffed Network Operations Center (NOC). Manage your business confidently knowing your systems are being monitored around the clock.

PC Management

Updates are scheduled, installed, validated on a continuous basis that keeps systems not only operational but secure and reliable.

 

Disaster Recovery

Intelligent BCDR solutions that replicate data to secure clouds let you easily recover infrastructure in minutes. Monthly testing and simulated tests to validate expectations.

 

Guaranteed Response Times

Online, email and telephone support that keeps employees productive and systems running smoothly.

 

Security Information & Event Management (SIEM)

Certified Security Engineers actively review data from your environment.

 

Change Documentation

Standardized procedures and environment details are updated continuously to provide your business with exceptional service quality.

 

24/7/365 Infrastructure Monitoring

We detect and alert to problems before they become downtime for your business with a real-time network operations center

 

Dark Web Research

We scan the Dark Web and take action to protect your business from stolen credentials that have been posted for sale.

 

Training & Adoption

Security Awareness & End User Productivity Training for the modern workplace.

Schedule an appointment with an expert IT resource today

Lighthouse Technology Partners is an Award-Winning, Strategic IT Provider delivering Managed IT Services, Cyber Security, and Cloud Consulting for the Modern Workplace. Over 35 successful years dedicated to bringing Enterprise-Ready Solutions and Security to Small and Medium Business in Connecticut, New York, and across North America.