Managed IT Services for Financial Organizations

Managed IT Support Services for Connecticut, New York & Beyond

Managed IT Services for Financial Organizations

Financial service organizations rely heavily on technology to conduct critical business functions. This is why it’s crucial to invest in an IT infrastructure that is reliable and capable of meeting the demands of both staff and customers. While some financial service organizations have the resources and staff available to meet demands in-house, others must outsource to a qualified Managed Service provider. Managed IT services for financial organizations help to free up time for professional to focus on what they do best. 

The Unique Technology Needs of Financial Services

Financial service organizations have unique technological needs and are met with specific challenges not typical of most business organizations. Therefore, partnering with an experience IT service company that understands these needs and has a proven track record of delivering results for banks and financial firms, is critical in the pursuit of success.

Typically, the technology needs of financial service organizations include (but are not limited to):

  • Maximum Uptime: Your customers expect zero interruptions in their financial transactions, that’s why it’s critical to have a reliable IT infrastructure that is fail-safe. In the event of an unforeseen incident, you need a partner with the monitoring, procedures, and personnel to react and respond immediately. The result is minimized downtime so you can offer uninterrupted service to your customers.
  • Financial Data Protection: The unfortunate reality is that financial service organizations face more threats to their private data than any other time in history. It’s important to have a network that is secure and access to cyber security experts who have the tools to monitor, detect and respond to threats to your organization.
  • Compliant Systems: Due to the growing cyber threats to the financial sector, financial service organizations must comply with several government regulations created by organizations like FINRA and the SEC to continue to legally do business in the United States.
  • Employee Productivity: Employees depend on technology more than ever and nothing hinders productivity like a network that’s down or a computer that’s slow and unresponsive. This truth highlights the need for a partner that takes a proactive role in maintaining IT infrastructure. The right partner will have a maintenance plan that ensures your network is in peak working condition, allowing employees to service customers without issues.

An Overview of Managed IT Services for Financial Service Organizations

Business Continuity

 Lighthouse Technology Partners have years of experience and observation of financial institutions that neglected to prepare for an unforeseen occurrence. Through the use of backups, redundancies, and other continuity strategies, we can ensure that your data will be:

  • Protected by a recovery strategy specifically optimized for your business.
  • Backed up at regular intervals a secure location.
  • Stored and maintained using industry best practices, reviewed and updated regularly for quality and reliability,

24/7 Data Backup and Recovery

The ramifications of financial and transactional data loss can be devastating to a business and some never recover. Lighthouse Technology Partners offers scalable solutions to accommodate the needs of the network and devices you rely on. We understand that mishaps happen and implement a backup solution to allow you continued productivity as your issue is resolved.

Data Center Services

Financial service operations require access to incredible amounts of data, which require a large amount of storage space. We provide our clients access to a data center solution, which is capable of meeting the needs of any business. Your data will be kept completely secure and accessible anytime from a dynamic infrastructure.

IT Infrastructure Design

The design of IT infrastructure plays a large role in a financial institution’s ability to use the types of technology necessary for growth and innovation. Assessing your current infrastructure can help to ensure that the network can meet the demands of your team, now and in the future.

Remember these questions when evaluating your current infrastructure:

  • Does it address the current needs of the network and data?
  • Does peak time bring the solutions to a slow crawl, resulting in a loss of productivity and creating a tense and inefficient workplace?
  • Can it be scaled to meet the future needs of the company as it grows?
  • How reliable is the infrastructure as a whole?

Every financial service company is faced with these issues as they proceed with their daily operations. Lighthouse Technology Partners can help to remedy these issues while ensuring your network infrastructure is capable of handling ever-changing technology demands.

Improving Infrastructure Without Interrupting Operations

Lost time and budgetary concerns are often the reason that companies continue using outdated technology. In the long run, however, hesitation to upgrade will prove more costly. Obsolete tools will invariably lead to lost productivity, unnecessary time loss and maintenance costs. With the help of Lighthouse Technology partners, infrastructure can receive the improvements it needs to stay productive and competitive, without affecting business operations.

Without a solid infrastructure solution, the success and reliability of technology will not reach its potential. With our expertise, reaching that potential in your technology is our goal, met by implementing an infrastructure solution that will meet your particular business’s needs.

Proactive Maintenance and Network Monitoring

To create a truly reliable infrastructure, it isn’t enough to have defensible hardware and software. New threats arise every day— devices are regularly updated and made to require more and more advanced systems to operate. With all of these adjustments, your time is concussed quickly as you run through your solutions to ensure they are properly updated and maintained.

Let Lighthouse Technology Partners be a watchful eye looking out for any concerns that may spring up due to updates, end of service announcements, or other issues.

Check to Determine that your networks runs as it should, with minimal avoidable downtime.

No network is perfect. To minimize the risk of downtime, our IT experts will monitor your network and its many components, including (but not limited to):

  • The level of network traffic your system can successfully maintain
  • Your essential systems and their level of canton.
  • Your network’s user profiles, as well as their associated security permissions.

As a result, your company experiences a boost in its efficiency and reliability, allowing you to achieve more of your objectives with fewer obstacles in your way.

Think Smart. Be Safe.

Proprietary Support Platform

Our relationship is managed through our proprietary Support Platform. Your view of everything your company does and all we do for you: Planning, Technical Support, Usage, and Change Management.

 

Cyber Security

Crime never sleeps, so neither does our SOC. Always-on monitoring and threat detection, incident response, and compliance support delivered by our team of certified security engineers.

 

Active Ransomware Protection

Get world-class support backed by our 24/7 U.S. Staffed Network Operations Center (NOC). Manage your business confidently knowing your systems are being monitored around the clock.

Full-Service Help Desk

Get world-class support backed by our 24/7 U.S. Staffed Network Operations Center (NOC). Manage your business confidently knowing your systems are being monitored around the clock.

PC Management

Updates are scheduled, installed, validated on a continuous basis that keeps systems not only operational but secure and reliable.

 

Disaster Recovery

Intelligent BCDR solutions that replicate data to secure clouds let you easily recover infrastructure in minutes. Monthly testing and simulated tests to validate expectations.

 

Guaranteed Response Times

Online, email and telephone support that keeps employees productive and systems running smoothly.

 

Security Information & Event Management (SIEM)

Certified Security Engineers actively review data from your environment.

 

Change Documentation

Standardized procedures and environment details are updated continuously to provide your business with exceptional service quality.

 

24/7/365 Infrastructure Monitoring

We detect and alert to problems before they become downtime for your business with a real-time network operations center

 

Dark Web Research

We scan the Dark Web and take action to protect your business from stolen credentials that have been posted for sale.

 

Training & Adoption

Security Awareness & End User Productivity Training for the modern workplace.

Schedule an appointment with an expert IT resource today

Lighthouse Technology Partners is an Award-Winning, Strategic IT Provider delivering Managed IT Services, Cyber Security, and Cloud Consulting for the Modern Workplace. Over 35 successful years dedicated to bringing Enterprise-Ready Solutions and Security to Small and Medium Business in Connecticut, New York, and across North America.