Managed Services

Managed IT Support Services for Connecticut, New York & Beyond

Security-First | Full-Service Outsourced or Co-Managed | Expert Guidance

Security-Focused IT Support Services

Our proprietary Business Transformation Process (BTPsm) is what we do for each new customer. In just 14 Days, our IT support services can help to digitally transform your company’s IT Infrastructure, security methods, and productivity/collaboration tools. First, we simplify and secure your current digital estate, then painlessly bring you to your future state. This change is good! We securely enable your people’s effectiveness in the Work-From-Home (WFH) era. You focus on your business. “Change Management” is everyone’s new reality. Technology & productivity tools and threat landscapes demand it, every day. How do you keep up with it all? You’re not alone anymore. We do the hard part. You’ll be equipped to meet the continuum of technology change, adopt, secure, repeat. It’s our unavoidable, new reality so let’s embrace it together. Meet your Future State!

Yes, when you become our new customer, we guarantee your BTPsm is complete in 14 days! What are we waiting for? We’ll manage every part of your technology environment: providing your business & employees with expert guidance and support 24/7. Whether business planning for the future, enabling new employee resources, or managing your Digital Estate security, we have your back. Always.

We are one of the NY Region’s First SOC Compliant Managed Service Providers. 24/7/365 is real, and our US-based, fully staffed NOC and SOC monitors and analyzes your environment around the clock. We keep you secure from threats and reliable for productivity. Our strategic Helpdesk provides Onsite/Remote Support, Infrastructure Management, Security Protection for WFH employees & your Company Data. We have a plan for your Backup & Disaster Recovery. Business continuity & downtime prevention is your Future State.

We drive higher IT standards to businesses across the New York Metro Region, Fairfield County, Connecticut, and have customers across North America. Visit our new Customer Center of Excellence in Greenwich, CT or go deeper on our website to see our credentials.

Contact Lighthouse Technology Partners today to learn more about our IT Support Services. 

IT Support Services

Think Smart. Be Safe.

Proprietary Support Platform

Our relationship is managed through our proprietary Support Platform. Your view of everything your company does and all we do for you: Planning, Technical Support, Usage, and Change Management.

Cyber Security

Crime never sleeps, so neither does our SOC. Always-on monitoring and threat detection, incident response, and compliance support delivered by our team of certified security engineers.

Active Ransomware Protection

We don’t just defend – We Hunt! Lighthouse activley identifies attackers and threats with managed detection and response services.

Full-Service Help Desk

Get world-class support backed by our 24/7 U.S. Staffed Network Operations Center (NOC). Manage your business confidently knowing your systems are being monitored around the clock.

PC Management

Updates are scheduled, installed, validated on a continuous basis that keeps systems not only operational but secure and reliable.

Disaster Recovery

Intelligent BCDR solutions that replicate data to secure clouds let you easily recover infrastructure in minutes. Monthly testing and simulated tests to validate expectations.

Guaranteed Response Times

Online, email and telephone support that keeps employees productive and systems running smoothly.

Security Information & Event Management (SIEM)

Certified Security Engineers actively review data from your environment.

Change Documentation

Standardized procedures and environment details are updated continuously to provide your business with exceptional service quality.

24/7/365 Infrastructure Monitoring

We detect and alert to problems before they become downtime for your business with a real-time network operations center

Dark Web Research

We scan the Dark Web and take action to protect your business from stolen credentials that have been posted for sale.

Training & Adoption

Security Awareness & End User Productivity Training for the modern workplace.

Schedule an appointment with an expert IT resource today

Lighthouse Technology Partners is an Award-Winning, Strategic IT Provider delivering Managed IT Services, Cyber Security, and Cloud Consulting for the Modern Workplace. Over 35 successful years dedicated to bringing Enterprise-Ready Solutions and Security to Small and Medium Business in Connecticut, New York, and across North America.