What Can Managed Service Providers Do for Nonprofits?

May 19, 2021
What Can Managed Service Providers Do for Non Profits?

These days, modern technology and software is a necessity when it comes to running a productive, efficient workplace. The same holds true for nonprofit organizations, however many may not have a dedicated IT team to handle the technical aspects. That’s where a managed service provider (MSP) comes in. With an MSP, non-profits can gain a co-managed IT environment where all hardware and licensing requirements are integrated under one, easy to manage platform.

MSPs not only help nonprofits with technical support without the cost an internal team would require, but they can also bring many benefits to the nonprofit as well. In this blog, we’re going to go over some of the ways in which MSPs can help nonprofits, and the advantages that come along the way.

Data Security

While there’s been a rise in cyber-attacks over the last year, nonprofit organizations have always been one of the biggest targets. The reason being that nonprofits such as hospitals and charities receive many donations, and hackers are aware of the amount of confidential data that can be used to generate ransomware or phishing attacks. These attacks can be used to reveal sensitive donor information as well as organization data, and can be detrimental to donors and nonprofit efforts.

Nonprofits who work with an MSP will have much more security as they can help mitigate risks. MSPs will monitor your infrastructure and take various security precautions to ensure your information stays safe and help your organization stay vigilant about potential threats. Many MSPs also provide security awareness training, so you and your employees can also be aware of how to detect and be aware of threats.

Compliance Solutions

Nonprofits have specific compliance requirements that have to be met, especially those dealing with health information. Nonprofits that are in the medical-related field must conform to HIPAA regulations and ensure that information and data remains confidential and secure, and any payments are made within PCI compliance. Because there’s no room for misstep in these areas, working with an MSP that is familiar with industry regulations can help keep you compliant. A MSP will install access control, firewalls, threat detection software, cloud backups, and data encryption systems to ensure your organization is safe and compliant.

Donor Management

As mentioned above, a major aspect of nonprofits are donors and donor management. Donors want to see how their money is being utilized by the nonprofit and the impact their generosity is making. MSPs can help organizations utilize software to handle all aspects of donor management more efficiently. Donor management software can help organize email marketing or event announcements to better engage donors and keep them informed about your nonprofit’s efforts. These extra efforts of engaging your donors will not only foster a positive relationship with your current donors, but can also aid in attracting new donors as well.

Other services an MSP can do for nonprofits include:

  • Predictable monthly service fee for easier budgeting
  • Communication and collaboration tools to increase productivity
  • 24/7 technical support
  • Cloud services
  • Disaster recovery plans

Managed Services at Lighthouse Technology Partners

At Lighthouse Technology Partners, we’ll manage every part of your technology environment and provide your organization and employees with expert guidance and 24/7 support. Whether you’re looking to streamline your fundraising efforts, or safeguard your organization’s data, we’ll help you every step of the way.

Have questions? Feel free to contact Lighthouse Technology Partners today for a free consultation.